DIGITAL SECURITY2

 PROBLEM:

You received an email from a trusted friend and clicked on an attachment that looked safe — maybe a document, picture, or invoice. However, as soon as you opened it, unknown software was automatically downloaded onto your computer.

This situation is a classic example of a malware infection via email attachments. Cybercriminals often use compromised email accounts to spread malicious software (malware) through fake or disguised files. These attachments may install spyware, ransomware, or trojans that can steal your information, encrypt your files, or allow attackers to control your computer remotely.

Even if the email appears to come from someone you know, it’s possible their account was hacked, and the message was sent without their knowledge.

FIVE TIPS TO SOLVE THIS PROBLEM: 

1.Disconnect from the internet immediately.

This stops the malware from sending data or downloading additional files.

2.Run a full antivirus or anti-malware scan.

Use reliable software such as Malwarebytes, Norton, or Windows Defender to detect and remove malicious programs

3.Delete temporary files and suspicious downloads.

Clear browser cache and “Downloads” folders to prevent reinfection.

4.Change your passwords on all accounts.

Do this from a clean, uninfected device to protect your online accounts.

5.Inform your contacts and update your system.

Tell your friend their account may have been compromised, and update your system and security software.

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